What happens to my report?
Your report is not judged — it is processed. You only need to explain what you saw or experienced. Investigating, classifying and assigning actions is the Safety Officer's job.
The journey of every report
1. Report
Incident · Accident · Hazard · Improvement · Other
2. Register & Triage
Reference number · Classification · Priority
3. Investigate
5M · Hazard · Consequence · Risk assessment
4. Mitigate & Assign
Corrective action · Department · Deadline
5. Verify & Close
Evidence · Effectiveness · Residual risk
6. Analyse & Improve
Trends · SPIs · Safety promotion · Management review
Report progress
New
Report received and awaiting initial review.
Under Review
Safety Officer is assessing the report and deciding what action is needed.
Investigation
Evidence is being collected and causes are being assessed.
Action Required
A department or responsible person must complete an assigned action.
Monitoring
Actions are implemented and their effectiveness is being checked.
Closed
Reviewed, actions verified and closure recorded.
The 5M model
If you are unsure what contributed, you can simply choose “Not sure”. The Safety Officer amends classifications during the investigation.
- Man — People — Human factors, communication, fatigue, training, supervision, workload.
- Machine — Equipment — Aircraft, engines, instruments, simulators, vehicles, tools, technical failures.
- Management — Procedures — SOPs, policies, planning, scheduling, supervision, organisational decisions.
- Mission — The task — Training flight, circuit session, navigation exercise, maintenance task.
- Media — Environment — Weather, visibility, runway conditions, facilities, airspace, lighting.
Your identity
Registered — linked to your account so you can follow progress.
Confidential — your identity is recorded but restricted to authorised safety personnel.
Anonymous — no identity is collected. You receive a reference number but no individual feedback.
External notification is a separate step
Submitting this internal report does not by itself fulfil a SACAA occurrence reporting obligation. The Safety Officer records whether external notification (for example via CORS) is required, the applicable deadline, and when it was completed.